Billing Rates

Owned by Victor Macko
Last updated: Sept 09, 2020
2 min read

Billing rates can be setup to reflect the hourly rates you charge your clients. You can enter multiple variations of the rates, which can be set for each of your clients - eg. Client A could be setup on one set of rates, whilst Client B might be on a different set of rates altogether.

You can also set a 'default' set of rates which are used if there is no client selected. You can of course, enter your own fee for service for particular events at any stage.

Rates are made up of one or more entries, which dictate how much will be charged based on the time of day, day of week, as well as if there's a public holiday in the state the event is being held in.

Setup

In order for event fees to be automatically calculated, you need to add in the various rates you charge clients.

These are entered in a similar way to pay-rates, in that you first enter a label for the rate (eg. 'Standard'), then select days the rate applies for, enter the times (eg. 0700 - 1900 for 7am - 7pm), enter the hourly rate you charge, and check 'Public Holiday' if the rate only applies on public holidays.

The times should be entered in 24 hour format (eg. 0000 = midnight).

If the times entered are from midnight through to midnight the next day, they should be entered as 0000 - 0000 (12am - 12am the next day), rather than 0000 - 2959 (which would be interpreted as 12am - 11:59pm).

Once you're done, click 'Add' to add it to the list.

If you have multiple amounts within the same rate (eg. you charge a different amount for weekends than weekdays), all you need to do is click the '+' sign, and then select the various days and times the variation applies to.


You can enter different rates if you have another set of rates you would like to charge for particular clients, or use in different groups in the system. To do this, just enter another label, and rate details, then click 'Add'. You can add different variations as needed to this rate as well.

Use with events & shifts

Billing rates can be setup in a number of ways based on your needs, and are selected in the following order;

  1. For anyone working in a specific event team/position
  2. For a specific event
  3. For all events assigned to a particular client
  4. By group the event is assigned to

Eg. if a billing rate is setup for a specific client, it will be used in preference of a rate which is used for the group which the event is assigned to. Likewise, if a position someone is rostered to has a billing-rate setup, it will be used in preference to a rate set for the event or for that client.


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