Roles
Roles are used to represent additional responsibilities & work staff undertakes within the organisation - ie. Records auditing / Stock maintenance / Training / etc. These are generally above & beyond what their position includes (ie. they might hold the position of Team member / Manager / Supervisor / etc).
Roles are added to a persons profile, and while they can be tailed to however your organisation operates, they generally refer to responsibilities a person has in general, rather than at specific events (event teams/positions refer to what someone will be doing at a specific event)
Roles people undertake within groups can be assigned at any stage to an individual. Unlike positions, someone can be assigned multiple roles across any of the groups they are part of.
Roles are added within the ‘Roles' tab, within the 'People/Roles' page in the 'Settings’ menu.
Examples of roles someone could undertake are;
Event Organiser
Occupational Health & Safety Officer (OH&S)
An organisational chart with the roles people hold might look like the following;
In this instance, the following people are 'First Aid Officers' from the 'Northern Region' group;
John Cameron
Betty Knight
Joel Smith
The following people are 'OH&S Officers' within 'Northern Region';
Joel Smith
Kate Jones
The following people are Equipment Support staff within 'Southern Region';
John Smith
Charles Jones
The following people are 'Communications' staff within 'Southern Region';
Charles Jones
Kate James
In this instance 'Kate James' is part of both Northern & Southern regions, and holds different roles in each. Both 'Joel Smith' and 'Charles Jones' both also hold multiple roles, but only within their respective groups.
Roles can be 'shared' with all sub-groups if needed, rather than needing to re-enter the same role to all sub-groups.
Assigning Roles to a Person
To add or change roles someone has, first add any roles into the system if they haven't yet been added (via the 'Settings' menu on the left, then click 'Positions & Roles for People').
Once completed, then edit someone's details and select any roles which are applicable in the 'Other Details' section of the page. If no 'Roles' area is shown, it means that no roles have been entered for the groups someone is part of.
Contact Details
When somebody is assigned a role within a group, their contact details become available for viewing to everybody in that group from the 'Contact Details' link on the dashboard. For more information about this, see the Contact Details page.