SMS Settings

To access the SMS settings, the menu in at the top-right of the 'Configuration' page contains a 'SMS messaging' option;

Within this, contains a few settings including the ability to enable/disable SMS messaging in the system, as well as the number of SMS credits available.

Within this window is a setting to allow you to change whom is allowed to send SMS messages;

Everyone
This means anyone whom can login to the system and send messages (eg. emails)
Only those with manage-access
This includes anyone with 'modify' permissions to any of the events/people/resources areas
Only administrators
This represents anyone with 'administrator' permissions to any of the groups they're part of

SenderID

The Sender ID can also be changed, such as to your company name (eg. My Company). This is restricted to 11 characters long and only letters, numbers and spaces can be included.

Using a Sender ID makes it easier for your staff to recognise messages sent from you, vs ‘VTEvents’ (the default).

From 1 July 2026, businesses whom would like to use their own Sender ID will need to have it registered before it can be used - this is done by;

In VTEvents, click ‘Register’ in the popup, followed by confirming their registration & your company details which will be used when registering
VTEvents will then pass across your details for registration with ACMA (Australian Communications & Media Authority)
ACMA (Australian Communications & Media Authority) will contact you directly to verify your information & check it’s accurate against the Australian Business Register (ABR - ABN Lookup - it’s important to ensure information for your business is update to date and correct)

For more information, ACMA have a guide to SenderID registration