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Details on adding roles and assigning people to those roles are detailed in the 'Roles' page.
Positions
Anyone with a certain position can also be included in the contact details page (eg. all 'Managers') - to do this, edit a position, and tick the 'Include in contact details page' box.
Settings
The settings can be accessed via the 'Settings' button at the top-right of the page.
This allows you to;
- Show an 'Everyone' tab (listing all active people in the group/team)
- Specify which contact-details fields to show (their preferred fields, or the 'Alternate' phone/email fields)