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Where replies are expected, other numbers such as your company name, or a central company number can't be used as the system won't receive these responses (your company phone number will get sent these!)
Removing old tentative allocations
The system can be setup to automatically withdraw tentatively-rostered staff from events after a certain period of time that they've not confirmed they are able to attend an event.
Eg. the system can mark a person as "Withdrawn" after giving the staff member or volunteer 1 week to check their availability and confirm they are able to attend the shift. After 1 week, if they are still marked as "Tentative", the system will change the roster status to "Withdrawn".
This time period can be changed in the "Roster settings", and can be enabled/disabled as required.