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- Roster Changes
- Any changes which you make to events will be sent to the staff/volunteers who are attending the event. These changes are generally only those which would affect those who are attending the event, such as changes to the location/details/status (if it's cancelled/etc)/times/etc. If you select 'Yes', the changes will be sent regardless of any personal preferences your staff/volunteers might have chosen (eg. in occasions such as important events/training/shifts/meetings/etc). More details on the specific setting definitions can be found here.
- Event Reminders
- The system will remind your staff/volunteers about events they're assigned to. You can opt to turn off these reminders, have the system send them out regardless of what your staff/volunteers have selected in their own preferences (eg. for particularly important events/training/meetings/etc)
- Send reminders & last-minute changes via SMS
- Typically the system will send last minute changes to your staff/volunteers via SMS as well as via email. If this isn't applicable for some events, you can turn it off by selecting 'No'.
Note: If you are rostered to an event and are making changes to your own roster details (eg. changing the time you are scheduled to start), you wont be sent an SMS (as you are making the changes to your own information).
- Typically the system will send last minute changes to your staff/volunteers via SMS as well as via email. If this isn't applicable for some events, you can turn it off by selecting 'No'.
- Include in weekly email
- This lets you choose if an event should be left out from the weekly email which is sent, or included.
- Selecting 'Yes' will not only ensure it is sent along with other event details, it will also force the weekly email to be sent to anyone who would normally be able to view the event, regardless of if they have opted to receive the email or not. It is especially useful if you have an event you would like your staff/volunteers to be aware of, for instance particularly important meetings/training/shifts.
- This lets you choose if an event should be left out from the weekly email which is sent, or included.
Last Minute Changes
Typically last minute changes (those done within 36 hours of an event) are sent via SMS to your staff as well as via email. This is done so they don't miss any emails, being quite close to the event.
This timeframe can be changed if required via the 'Configuration' page (via the 'Notifications' button at the bottom of the page)
Custom Notification Templates
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