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To make changes to the terminology used in the system, first goto the 'Configuration' page – for administrators of a top-level-group (eg. 'Head Office', or the company-wide group), an option in the top-right corner 'Other' menu is shown labeled 'Terminology'.
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Changes can be made by entering the replacement text, being careful to ensure any fields marked 'plural' is entered properly (see the 'pluralisation' section below).
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Standards
All wording entered should start with a capital letter (eg. the start of a sentence or heading). Where required, we'll make words upper or lower-case for you depending on the context and where they'll be shown.
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