To access the system, all you need is an internet connection and an up-to-date web browser. First, go to the address provided (eg. http://yourcompany.vtevents.com.au).
A login screen will appear with your companies logo and a few boxes for your username and password.
Your password is then entered in the box below - it is displayed as a series of dots to protect your password. Once entered, click the 'Sign in' button.
If you've entered an incorrect password or username, or if your account hasn't been activated, a message will appear with a reason why.
Re-enter your username and password and remember that your password is case-sensitive. If this still will not work, contact your manager or volunteer coordinator to look into it further.
If you're logging into the system for the first time, a terms-and-conditions screen will appear - once you've had a read through it, and if you agree, click 'I Agree', to start using the system. The terms and conditions can be found on the vtevents.com.au website if you need them again.
Once you've logged in, the site will take you through to the dash-board where you can start using the system.
When multiple people work in the same position (such as scheduling coordinators, or events managers), you can setup a group account which can be used by each of the staff members, whilst also making note of which individuals were making various changes to events, people, etc.
Logging in using a group account requires an additional step for your staff - first they must login using their own personal account, then click 'My account & password' (on the left hand side), and then click 'Login using another account'. From there you can login using the special group account.
See Impersonating Accounts for more information.