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If you've tried logging in and realized you can't remember your password anymore, you can easily reset it by clicking 'I forgot my password', which will take you to a screen where you can request that a new password be sent to you.

You will need to enter your name and email address here - the system will then use this information to find your record (ensuring both your name and email address match), and email you a new password for you to use.

A new password will be set even if you've tried logging in too many times and your account has been locked out. Upon having a new password sent, your account will also be unlocked for you to use immediately.

If your account has been disabled or we can't find your records, an appropriate message will be displayed.

 

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