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For this reason, the delivery status should only be treated as a general indication that it didn’t encounter any major problems when getting sent (eg. the email didn’t get rejected by the recipients email server).
Failed Messages
From time to time, messages may not get through to their intended recipients for a variety of reasons - generally this may be due to;
An invalid or missing email address or phone number (in the case of SMS messages)
Blocked email messages - if you or your email provider has flagged emails from VTEvents as spam, they may not come through. Your email provider may be the best people to speak to in this instance, or otherwise trying a different email address may be of assistance.
Bounced email accounts - if your account is full/at capacity/unable to accept mail, messages won’t get delivered.
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Bounced email accounts - if your account is locked/closed/invalid, or there are other server issues, email messages won’t be able to get delivered. If this continues to occur, we may flag your account as having issues accepting mail, and won’t continue to sent it mail.